What is the difference between the black list and the red list?
Both are intended to neutralize mail sent to certain e-mail addresses.
The black list is composed of addresses of people who have expressed their wish to no longer receive emails from you:
- People who have clicked on an unsubscribe link from one of your previous campaigns,
- Persons who have reported spam related to any of your past campaigns. Some operators, such as Yahoo, Microsoft, La Poste.... send us the "complaints" expressed against you, translated into a request to unsubscribe,
- People added manually by you.
The red list is absolutely not editable and contains several types of addresses:
- People who have asked not to receive any email from anyone from our platform,
- People who have reported spam related to any of your past campaigns (addresses are also added to the blacklist),
- Persons with an address linked to an obsolete domain name (voila.fr, tele2.fr, chello.fr...).