Is the OxiMailing platform compatible with the GDPR?

What is the GDPR?

GDPR is the new General Data Protection Regulation of UE.
It consists of a harmonisation of the data protection policies of all European countries.
It came into effect on May 25th, 2018.
More information here :


What is changing?

Contrary to what many people claim (it is an opportunity to communicate...), the DGMP will not drastically change the rules applicable to e-mailing if you already respect the French rules (our platform is based in France, it is the laws of this country that serve as a reference).

To summarize:

  • Penalties for infringements are strengthened.
  • The laws of European countries are harmonized.
  • You must be able to demonstrate your compliance with the GDPR.
  • You must offer your users the possibility to export their personal data for use elsewhere.
  • You must inform your users in a transparent way about the collection and use of personal data.


Is OxiMailing compatible with the GDPR?

Yes, our platform is perfectly compliant.

  • Regarding data retention:

On our system, you have full control over your data and can delete it at any time.


  • Regarding campaigns:

You have the choice between local saving of your campaigns (in which case we do not have access to them) or saving them in the Cloud. In the last case, only a person in possession of your license key can access your campaigns and you have the possibility to delete them (or download them locally) at anytime.


  • Regarding tracking data:

Tracking data associated with your campaigns is only stored for 18 months on our servers. After this period, the data is automatically deleted.


  • Regarding the hosting of our services:

All our servers are hosted in french and europeans datacenters at OVH and Online.
These service providers guarantee maximum security in terms of network infrastructure.
We never transfer your personal data outside the European Union.


  • Regarding the security of our services:

Our servers are configured to receive updates automatically and respect the state of the art in terms of security. Our team strictly follows the latest IT security news and we always work hard to keep your data safe.



How can OxiMailing help me implement the GDPR rules in my company?

First of all, we are here to assist you. Our team is at your disposal if you have any questions. Some of our employees have been specifically trained for this purpose.

Then, as part of the GDPR (and not specifically for your e-mailing campaigns), you will have to set up rules and processes. One of these is to ensure that you do not keep, more than necessary, the personal data of your recipients.

As we have seen above, you have control over your campaign files and can choose to delete them at any time. To help you, we have also integrated into our solutions a tool to anonymize campaigns older than X months (the X being to be defined by you).

To access it, go to "Settings" / "Options" / "Anonymization".



I have a question, how can I contact you?

Simply go to this page which will give you all our contact details (e-mail + phone).
Do not hesitate to contact us.

You cannot comment on this entry